• How to Write Know-It-All Headlines

    This is the 3rd post in a series on How to Write 7 Types of Catchy Headlines

    A “Know-it-all Headline” is best for web and landing pages containing content offering practical tips or advice about some known topic. The know-it-all headline is therefore best-suited for how-to articles and other easily-digestible content that readers can quickly reference. Here are some examples of know-it-all headlines:

    There are several indicator words that often show up in know-it-all headlines:

    • How to
    • Where
    • Examples of
    • Use cases
    • Studies

    When know-it-all headlines do their job, readers should instantly be able to tell if this page contains interesting content. The header describes exactly what is going to be found out by visiting the page. They are often lists or steps that readers can quickly follow along with. Unlike content described by headlines that teach, which digs deeper, know-it-all content is usually quick to read.

    If you are having trouble coming up with a concise, specific know-it-all headline, try writing a one sentence summary of your landing page and then removing everything but the nouns. The nouns should indicate what the landing page is trying to convey.

    Here is an example of this technique in action. Suppose you’re an ice cream expert in Boston and you want to share your knowledge with the world. Your one-sentence summary might look something like:

    “I want to write an article about the best ice cream stores in Boston”

    If you remove everything but the nouns, the words that are left are:

    • Article
    • Stores
    • Boston
    • Ice cream

    An effective headline for this page could be simply:

    Where to Find the Best Ice Cream in Boston

    It uses the two most important nouns from the sentence summary, as well as an indicator word from the list above, clearly communicating exactly what you will get. But it also communicates the value for the reader…you will find the best ice cream in Boston…something you may not have been able to do before. For anybody who values ice cream and lives in Boston, this headline is a sure winner.

    View more examples of effective know-it-all headlines in my piece on how to write different types of headlines.

  • Ten Easy Ways To Improve Your Landing Page Conversions

    We’ve put together a compelling list of ways you can improve your landing pages and conversions. These tips are easy to implement and, more importantly, can start improving your results immediately.

    1. Landing page headlines and ad copy should match

    Google AdWords determines cost-per-click in part based on the quality of your landing page. You can improve your score, and bring down your cost-per-click, by making sure your landing page’s content aligns with your ad messaging. Not only does this make acquiring leads less expensive, it also improves the effectiveness of your pages: customers who click on your ad will be get information relating directly to what they clicked on. Learn more about landing page quality here.

    2. Your headlines must be clear and concise

    Your landing page headline is one of the first things a visitor reads. Make it clear what you’re offering in a compelling way. A poorly written headline will bore or confuse your visitors into leaving, while a well-written headline can compel your visitors to take a closer look.

    Test Case:

    When Carelogger, a Diabetes logbook application, redesigned it’s homepage, it tested two different headlines against each other. The headline “Maintain your optimal health by keeping tabs on your diabetes” converted more than 31% better than an identical page with the headline “Keeping tabs on your diabetes just got a whole lot easier.” A stronger headline that addressed a specific pain point (maintaining optimal health).

    3. Your grammar should be impeccable

    The Internet isn’t exactly known for being free of typos and poor writing. Take the time to make sure your body copy is free of errors. If you are asking visitors to hand over their money but your website contains spelling mistakes and grammatical errors, why should a user trust you with their money? By forgetting to spell-check your body copy, you are risking your conversions. It’s as simple as that.

    4. Take advantage of trust indicators

    Building trust on your landing page is essential to improving your conversions. Here are several effective ways to build trust:

    -Testimonials (personal and well written). Learn more about testimonials here.

    -3rd party trust and security certification (Better Business Bureau, VeriSign, etc.)

    -Press mentions

    -Guarantee seals

    Test case:

    The implications of trust are huge: when ACLens began using Extended Validation SSL Certificates from Verisign, they saw a 41% increase in conversion and a 58% increases in revenue per transaction. These types of results from trust increases are not uncommon, and it’s no surprise why: when visitors are confident about the security of their online purchases, purchasing feels less risky.

    5. Use a strong Call-To-Action

    The goal of your landing page is to convince visitors to perform a particular action. After they read your landing page, they need to know what to do next. That’s what your call-to-action is about: providing an actionable next step in the most effective way possible.

    Test Case:

    When Mozilla was redesigning their Firefox page, they tested two different calls-to-action: “Try Firefox 3” and “Download Now – Free.” The second call-to-action outperformed the first by 3.6% with at confidence level of over 99%, resulting in over 500 more downloads during their tests alone.

    6. Make your buttons and calls-to-action stand out

    A conversion button, usually placed right below your call-to-action, should stand out. If it’s difficult for your visitors to perform the desired conversion, your conversion numbers will suffer. Part of making that conversion easy is using a well-crafted button: place it next to your call-to-action (and above the fold) and make it large enough to see (a bright color doesn’t hurt, either). If you must have other buttons on your landing page, your primary button should be the biggest and most prominent.

    Looking for a great buttons? Design your own for free using our Button Creator.

    7. Go easy on the links

    One of the biggest threats to conversion is going off-message. Distracting your visitor with too many outbound links or related pages can negatively impact conversions. Lots of links may make sense on a regular homepage, but on a landing page they can hinder both your experience and the user’s. If a user has trouble finding what they’re looking for, expect to see your conversions drop.

    8. Use images and videos that relate to your copy

    Images and videos can make a huge impact on your landing page’s effectiveness, but only if they directly relate to your body copy. An image or video that relates to your copy helps strengthen your message to your visitor. It’s great to have screenshots of your product in action, or a short video showing the tangible value-proposition your product offers, but it’s more effective if they relate directly to your text.

    Test Case:

    Geomoto, a GPS fleet-tracking system, swapped out it’s landing-page graphic for a video that more succinctly and compellingly explained its value-prop. With it’s new video, Geomoto increased conversions by over 80%.

    9. Keep It above the fold

    The “fold” refers to the space your visitors can see without scrolling. There is a lot to be said for keeping the most important parts of your webpage in that space. When deciding where to put your button, think about the flow of your page. Does it follow the path of your eye when you scan? Does your design take into consideration average browser size? It should. If people have to search for the button, or if you put it below the fold, it will negatively impact your conversions. Browsersize from Google Labs is a great tool to find out what portion of your page most visitors can see without scrolling.

    10. Always be testing

    Once you’ve followed the general rules of thumb, get started testing – you might have two great headlines, but is one more effective than another? Using a simple A/B Test, you can segment your traffic and find out. AB testing is so great because you can test and optimize everything about your webpage until you receive the response-rate you are looking for. There’s no universal right answer for what webpage works best, but testing can ensure that your webpage is the best that it can be.

    It’s worth noting that A/B testing a single site design has a glass ceiling – at some point you reach the maximum conversions possible for that design, and a completely different design may be capable of better conversion rates. You can, however, also test two completely different site designs against each other.

    Test Case:

    When Luke Stevens created a landing page for his book, his conversion numbers weren’t what he hoped they would be. Though he had spent a lot of time designing it, he A/B tested it against a totally different site layout, one he whipped up rather quickly, and got impressive results: a conversion increase of 131%.

    Like this post? Visit the Performable Library where you can download the whitepaper. Also visit Performable Love for free resources and marketing tools.


  • The Optimizer’s Guide to Google AdWords: Location Targeting

    If you live in a large town or city, chances are you have seen a form of advertising kindly referred to as “human billboards“. It’s also know as “human directionals”, “sign walkers” or “spinners”. Advertisers place spinners in the general geographic location of their their target audiences. What do spinners have in common with Google Adwords? They are great ways to target customers based on their location.

    Why use Location Targeting?

    Google AdWords’ location targeting is one of its most valuable tools. By identifying a user’s IP address, it can show specific ads to people in locations as specific as a particular neighborhood.

    There are a number of reasons a business might be interested in location targeting:

    • You are a small, local, business, and you may not be able to deliver pizza 3 states over.
    • You have stores all over the country but are only having sales in certain locations. (Liquidation sales, regional products, weather focused products like snow blowers)
    • You don’t ship your products and only use your website and ads as a way to attract walk-in customers. (Salons, gyms, dog groomers)

    Taking advantage of AdWords’ location targeting can limit unqualified clicks and help you laser-target potential customers.

    How do I use Location Targeting in Adwords?

    1. Sign in to your AdWords account at https://adwords.google.com.
    2. On the “All Online Campaigns” page, click the name of the campaign you wish to edit.
    3. Click the “Settings” tab.
    4. Click “Edit” next to “Locations.”

    What are my Options?

    1. By bundle (english-speaking countries, Latin America, etc.) - Google has prepared ready-made, practical, location collections that are easy to set-up.
    2. By country (United States, Canada, Australia, etc.)- Simply select the countries you are interested in targeting and
    3. By region (New York, San Jose, Boston, etc.) - E
    4. By radius – Choose a point on the map and then select a radius around it where your ads will be shown.
    5. By custom shape – Draw an area on the map, and even exclude certain points within the shape.

    Google also uses query parsing to do location based targeting. In this case, Google extracts the location out of the query.  For example if you search for “Colorado Skiing” you might see Colorado targeted ads even if you are physically in Mississippi.

    Making the Ad Copy more Local

    Google also allows an address to be shown when it is relevant to a user’s location or search query. This great way of making your ad more personal and accessible in addition to easy to navigate to if the user is searching on the go. In the example below, you can see a few different formats.

    You can learn more about implementing Location Extensions and best practices here.

    If you are interested in learning more about what Google has to say about there location targeting service click here.

    Have a location strategy? Share it in the comments!